How do I contact Coalition Apparel, Inc.?
Visit the Showroom (walk-ins are welcome):
1100 S. San Pedro St. #A-13
Los Angeles, CA 90015
How can I gain access to the website?
Please register by clicking on the Register link and providing your business information. After you register, please allow up to two business days for access to the website. During this time, we will determine if you are eligible.
If you need immediate assistance, contact us at firstname.lastname@example.org or 213.747.0277.
Why do I need to provide Sales Permit Number?
If you plan to sell within the state of California, pursuant to California tax code all businesses are required to furnish their sales permit. Without a valid sales permit, Coalition Apparel, Inc. is required to levy any and all applicable state taxes to your order. If you have more questions, please contact us at email@example.com or 213.747.0277. For additional information on sales permits, visit http://www.calgold.ca.gov/.
What are the browser recommendations for shopping on the website?
For optimal performance, we recommend IE9+, Chrome 31+, Firefox 26+, Safari 6+
What do I do if I forget my user ID and password?
You are able to click “reset my password” on the login page, email firstname.lastname@example.org, or call 213.747.0277.
How do I receive special offers from Coalition Apparel, Inc.?
Please register on our website to get up-to-date news and special offers.
How can I unsubscribe from receiving emails from Coalition Apparel, Inc.?
Please email us at email@example.com with the subject title: UNSUBSCRIBE, and we will gladly remove you from our list.
Do you have a catalog?
Yes! We would love to mail one out to you, please do not hesitate to email us at firstname.lastname@example.org or call 213.747.0277.
Who does Coalition Apparel, Inc. sell to?
We are a wholesale company, so therefore our website is not for individual retail shopping at this time. We thank you for your interest and apologize for the inconvenience. You can always contact us regarding stores that carry our line in your area.
If a store near me carries Coalition LA or Motion by coalition, what will you do?
We try our best to protect the interest of our loyal customers. We will try not to sell the same style in the same color to a competing store in the area. We recommend ordering styles that you are interested in, including immediate styles and future deliveries.
What forms of payment do you accept?
We accept all major domestic credit cards: VISA, MasterCard, American Express, Discover. Unfortunately, we cannot accept credit cards that are issued internationally, as Authorize.net does not allow credit cards issued internationally.
Do you accept credit card information over the phone?
Yes, we do accept credit card information over the phone; however, we do require a credit card authorization form to be filled out and faxed/scanned over to us before we can complete your phone order.
Are we charged ahead of time for future orders?
If the items that you wish to future order are currently in-stock, we require a 10% deposit to hold the order. We will send a clarifying deposit form via your preferred method.
If the items that you wish to future order are not in-stock, a deposit is optional, and we will notify you before the product arrives to confirm the order. At this time, a deposit may/may not be required, depending on ship date.
What is your cancellation policy?
Once your order is submitted, we begin processing your order, which entails a number of steps. During this time, we are unable to easily cancel your order. Order cancellations are subject to a 10% restocking fee.
What is your returns policy and procedure?
See our Shipping & Returns page for full policy.
Is there a minimum that needs to be purchased?
Our merchandise is pre-packed per style per color. Usually, its 6pcs or 8 pcs per pack. Please see our individual styles for packing information. For our first-time clients, we recommend that you order a couple of different styles so that you can carry a good representation of Coalition LA and/or Motion by Coalition in you store.
What sizes do you carry?
Please check individual items for size breakdowns and fit specifications.
What is a pre-pack?
A pre-pack is an entire size run per style per color. An 8 piece pack is one style, one color (2 XS, 2 S, 2 M, 2 L). Unfortunately, we cannot make any changes to the pre-pack, i.e. a reduction in quantity or an exchange of sizes.
Does Coalition apparel, Inc. sell broken packs?
No. We sell only pre-packs (8 pieces) or (6 pieces).
Can you hold my merchandise that is in stock until I'm ready to take it?
We can hold merchandise that is ready to ship only if you put a 10% deposit down.
Can I combine multiple orders or add additional items to my order once it has been placed?
Each order represents a different invoice. New items are typically placed on a new invoice in order to expedite the shipping process. If you need to modify an existing order, please contact us at email@example.com or call 213.747.0277 to discuss.
The item I want is out of stock. What can I do now?
You can contact us via e-mail or phone (firstname.lastname@example.org or call 213.747.0277). We can check to see if a few packs are still available or if there is a comparable item.
Do you charge sales tax on any item?
We do not. As a wholesaler, we are not required to collect any taxes unless you reside within the state of California and do not have a valid sales permit. If you intend to sell the goods purchased from us, you will be required to collect all applicable taxes pursuant to your state’s tax code.
Do I have to pay for shipping?
Yes, we add shipping costs to every box that is shipped. The freight cost depends on the weight of the box and the destination. You may provide us with your UPS account information if you would like the freight cost to be billed to you.
How soon will my order be shipped?
It takes 1-3 business days to process orders once payment information is received and the credit card authorization form is completed. Please call (213.747.0277) or email (email@example.com) if you need your shipment expedited.
How can I request expedited shipping, i.e. I need it tomorrow, or by Friday of this week?
Please make sure you specify shipping transit times by choosing the correct one when you place your order (ground, 3rd day select, 2nd day, and overnight). You can also send an e-mail (firstname.lastname@example.org), call us (213.747.0277), and/or add a note/remark when you place your order on-line.
How do I change the shipping address?
Please make the changes when you check-out. This is very important. We want to make sure your order ships to the correct address which may be different from your billing address or your previous shipment address.
What is the procedure to ship internationally?
We ship using UPS domestically and internationally, but because of the high cost of using UPS internationally, the majority of our customers set up a freight forwarder for their orders.
How often are the styles updated?
We update our styles and inventory frequently, so it's best to visit our website every week to see our newest additions.
Can I use the pictures on your website?
Yes. We want you to use the pictures on our website to help sell the product. Please contact us at email@example.com or call 213.747.0277 if you would like additional/high res photos.
Coalition Apparel, Inc. has created this privacy statement to demonstrate our firm commitment to protecting your privacy in all aspects of our business, from websites and print publications to trade shows, events and conferences. This privacy statement discloses what information we collect and how we use it.
Information Collection and Dissemination
All members of CoalitionLA.com and MotionByCoalition.com are required to provide their business information. As you browse our website, the site collects log file, IP address of your computer, and other standard tracking data we use to evaluate site traffic and usage patterns. Such information is aggregated with tracking data from all site members. We use the information to personalize the site according to your individual member preferences based on the aggregated information. We also use the aggregated information to evaluate products and services we may offer to you. Some portions of this website may require you to give us personally identifiable information such as your name, job title, company, physical mailing address, e-mail address, telephone and fax numbers (Personal Information). If you opt to provide us with Personal Information, we use it primarily to deliver the service you requested. If you submit Financial Information, we use that information primarily to verify your credit and collect payments for your purchases, orders, registrations, etc.
Information on Children
As a business-to-business company, we do not collect information from children. On-line registration and web site usage is restricted to adults who are professionally engaged in the business we serve.
Updating Member Information
You have the option of correcting, updating and modifying your profile at any time and as often as desired. The only item of information you cannot change is your username ID selected at registration for a membership.
Third Party and Affiliated Links
Our websites contain external links to other websites including suppliers, advertisers and affiliates. We have no control over, and are not responsible for, the content of, or information gathered by these websites. We do not claim to endorse any of these websites merely because they are linked to our websites.
A cookie is a bit of data sent by a website through the browser to the computer of the user visiting the site and enables the site to return the results the browser expects. CoalitionLA.com uses temporary, session-specific cookies to ensure visits to its website are smooth and customized for the member. Such cookies allow us to provide a member’s browser with information tailored to the member’s preferences and needs. We use permanent or persistent cookies that remain on a member’s computer after the member leaves the CoalitionLA.com website. However, our cookies neither reveal nor contain any identifying or personal data. Cookies also cannot read any information on a member’s computer or interact with other cookies on the member’s hard drive. If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in the browsers settings.
However, disabling the cookie support function of the browser will prevent our website from functioning properly, and you may not be able to fully utilize all of the sites features and information. We use advertising companies to develop banner ads for our websites. These ads may contain cookies. These companies collect cookies sent to your browser through the banner ads, and we do not have control or access to this data.
Every e-mail that is sent out will include instructions on how to be removed from the Coalition Apparel, Inc. promotional e-mail list.
Security and Encryption
This website takes every precaution to protect your information. We use SSL encryption technology on all our websites and a secure server to encrypt information transmitted between your browsers and our server. This ensures any data you submit to our websites such as credit card and payment information is transmitted securely over the Internet.
Notification of Changes
Your Acceptance of these Terms